PRINTER TUNE-UP & REPAIRColorID Distribution offers tune-up services for all ID card printers to extend the life and improve the performance of your ID Printer including calibration, cleaning & testing. We maintain a large, well-staffed, in-house service department capable of upgrading, cleaning and repairing all make and model ID printer systems. If your customer needs a loaner while our staff repairs or cleans your printer, we offer a rental printer service; just contact your account rep for details. If you think your printer needs repair, please contact our toll free number at 888-682-6567 and ask to speak to one of our repair technicians, many printer issues can be solved with a simple phone call. If our team is not able to alleviate the issues over the phone, they can arrange for your printer to be serviced or go through our tune-up process.
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ColorID Distribution has an expert staff that will help assist with installation either on-site or over the phone. In order to provide a complete solution, many times it is necessary to have multiple systems working together. We are experts in ID software, visitor management software, point of sale software and access control software, and our expertise in these applications allows us to help you create an environment where all of these systems can operate in unison. We provide you with pre installation support, ensuring that you are quoting the best system for your customer’s needs. Once the project is closed, our engineering team will walk you or your customers through the final installation of the products we provide.
EXTENDED WARRANTIESWith every ID printer purchased from ColorID Distribution, you and your customers receive a “Life of the Printer” Unlimited Phone Support Warranty. Our technicians provide prompt, knowledgeable support to help you or your customers with any questions or problems that you may run into with an ID printer. ColorID also offers extended warranties for all ID printer systems and solutions we sell. Whether you want a simple depot warranty or a complete overnight loaner program, we have a warranty that best fits your individual needs. Our engineering team will manage the warranty process for your ID printer system and help get you up and running again quickly.
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ColorID Distribution has years of experience integrating software to meet your application needs. Our experience staff is trained to integrate software over the phone, but we can also come on-site if requested. We are able to provide custom software applications to guarantee communication of ID security applications.
